Frequently Asked Questions
Nursing services is here to assist you with any questions you may have regarding the well being and care of your sickly and disabled loved ones. Please do not hesitate to call us for more advice.
What services do you provide?
Nursing Services of the North offers an extensive range of Home Health Care needs from general housekeeping to complete personal care. Home Health Care Services include general housekeeping, meal preparation, personal care, supervision of medications, bathing, laundry, companionship, accompany to appointments, ROM exercises etc. We specialize in Palliative Care, respite, Alzheimer’s, Parkinson’s, MS, ALS and recovery from stroke and brain injury. Please feel free to contact us for more details.
Are all your caregivers registered with the Nursing Council of South Africa?
It is not a requirement for Nursing Services caregivers to be registered. Our mandate is to hire caregivers who fit our specific hiring requirements. Our caregivers, are trained through registered nursing schools and are selected from their skill level, personality and ability to provide overall care to our clients. All our caregivers are required to have a minimum of two employment references on file and a valid criminal record check. Our EN,RN Sisters are however Registered with the Nursing Council of South Africa.
Who are you affiliated with?
Although the majority of our referrals come from private individuals we are also a vendor for Medical Aids.
Why choose Nursing Services of the North over your competitors?
Our approach to home care through our delivery of service and the dedication we have shown to both our clients and referral sources. Our internal staff have been in the health care business for many years and are a wealth of information. Our staff can not only set up your service with appropriate care levels but can also guide you to other resources within the community to help make your “Home Care” experience positive and rewarding.
How much will the service cost?
All our services are based on a daily basis, we do require you to sign a contract. Please contact one of our office for a quote.
How quickly can care be provided?
We can provide the care you need as soon as you need it. Call our office for a complimentary care consultation.
How does billing and payment work?
Invoices are forwarded to you once per month direct from our office. In the event that you require a more frequent billing system, we can make those arrangements for you.
Payment is accepted by EFT. You do not pay your caregivers directly as this is taken care for you through the office. Official tax receipts are also available to you on request.
Can I make changes to my service?
If at any time you are not completely satisfied with our staff or services, contact the office to talk to our professional care coordinators and we will do everything possible to ensure your satisfaction.
Do your staff have drivers licenses?
We have staff members with valid driver’s licenses.